diff --git a/docs/user_guide/source/troubleshooting.rst b/docs/user_guide/source/troubleshooting.rst index 7817fcfb3ae071173b0a35f5a2d13769303130c1..701dd8c16c57ce677a42972720caabdafdb939ce 100644 --- a/docs/user_guide/source/troubleshooting.rst +++ b/docs/user_guide/source/troubleshooting.rst @@ -1,2 +1,52 @@ Troubleshooting -=============== \ No newline at end of file +=============== + +Agkyra hanged up expectingly +---------------------------- + +Maybe it's just the GUI. + +The GUI is a separate component (it is even developed in a different +programming language to the rest of the application). Use the command line to +check if the application is still running: + +.. code-block: console + + $ agkyra-cli status + +If the status is ``Syncing``, ``Pausing`` or ``Paused``, then the application +is running. Try running agkyra again and see if everything is OK. + +Otherwise, see the next issue. + +Agkyra is not starting +---------------------- + +The application has to be reset manually. We can do this without data loss. +You need to remove the session locks to enable the application to start again. +To do that, remove the files ``$agkyra_dir/session.db`` and +``agkyra_dir/session.info``. + +.. note:: To check the exact value of ``agkyra_dir`` + + .. code-block:: console + + $ agkyra-cli config list global agkyra_dir + +Agkyra is still not starting +---------------------------- + +Probably the helper (scripts/server.py) is in stale. Find the process and kill +it, e.g.: + +.. code-block:: console + + --- in unix-like enviroments --- + $ ps aux|grep server.py + user 1234 ... ... python /home/user/agkyra/scripts/server.py + $ kill -9 1234 + +I still have problems +--------------------- + +Please, contact us at TODO